Delete Your NextBCS Account
This page explains how to permanently delete your NextBCS account and the data associated with it, in compliance with Google Play's account deletion policy.
What account deletion means
Deleting your NextBCS account is permanent and irreversible. Once your deletion request is processed, you will lose access to your account and all associated learning data. You will need to create a new account if you wish to use NextBCS again in the future — your previous progress cannot be restored.
Account deletion methods
Choose the option that works best for you.
Option 1: Delete from the app
The fastest way to permanently delete your account and data.
- 1 Open the NextBCS app on your device.
- 2 Go to Profile.
- 3 Open Settings.
- 4 Tap Delete Account.
- 5 Read the deletion warning carefully.
- 6 Confirm permanent account deletion.
Option 2: Contact support
If you cannot access your account, our support team can help process your deletion request.
Email us at:
[email protected]Please include the email address or phone number associated with your account so we can verify your identity before processing the deletion.
Estimated processing time
In-app deletion: Your account and associated data are typically deleted within 24 hours of confirmation.
Support-requested deletion: We aim to process verified deletion requests within 7 business days. You will receive a confirmation email once your account has been permanently deleted.
Data permanently deleted
Deleting your account permanently removes the following:
- ✓ User profile
- ✓ Account information
- ✓ Personal information
- ✓ BCS preparation progress
- ✓ Government job exam progress
- ✓ Mock exam history
- ✓ Practice history
- ✓ Saved questions
- ✓ Bookmarks
- ✓ Notes
- ✓ AI learning history
- ✓ Personalized recommendations
- ✓ Study preferences
- ✓ Notification preferences
- ✓ Any other user-generated content associated with the account
Data that may be retained
We do not claim that every piece of data is deleted immediately. Certain information may be retained only when required for:
- • Legal obligations
- • Security investigations
- • Fraud prevention
- • Regulatory compliance
- • Backup recovery for a limited period
Any retained data is kept only for as long as necessary to fulfill these purposes and is not used for marketing or profiling. For more details, see our Privacy Policy.
Need help?
Our customer support team is available to assist with account deletion requests and answer any questions about your data.
Frequently asked questions
Can I recover my account after deletion?
No. Account deletion is permanent and cannot be undone. All associated data is permanently removed and cannot be recovered. If you wish to use NextBCS again, you will need to create a new account and start fresh.
How long does account deletion take?
In-app deletions are typically processed within 24 hours. Support-requested deletions are processed within 7 business days after identity verification. You will receive a confirmation once deletion is complete.
What data is permanently deleted?
Your profile, account and personal information, all exam preparation progress (BCS and other government job exams), mock exam and practice history, saved questions, bookmarks, notes, AI learning history, personalized recommendations, study and notification preferences, and all other user-generated content linked to your account are permanently deleted.
Why is some information retained?
In limited circumstances, we may retain certain data to comply with legal obligations, conduct security investigations, prevent fraud, meet regulatory requirements, or maintain backups for a limited recovery period. Retained data is not used for marketing purposes and is deleted once the retention purpose no longer applies.
What if I cannot log in?
If you cannot access your account, email [email protected] with the email address or phone number linked to your account. Our support team will verify your identity and process your deletion request.
How do I contact support?
Email us at [email protected] or visit our contact page. We typically respond within 2 business days.